HōlHōm Letters Beside Signal Bar

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in Communications

What do the letters beside the signal bars in the top right corner of the HōlHōm mean?

The link status is shown in the top right corner of the display with the following values:

  • Dual Your HōlHōm is connected to both your smart meter (via ZigBee) and your Wi-Fi network (“D” is for Dual).  The energy home screen will show “HOME” cost per hour.  You will be able to control it over the internet using the MyEnergate mobile app or web portal
  • ZigBee Your HōlHōm is connected to your smart meter (via ZigBee) and will receive electricity usage information and price if available (“Z” is for ZigBee).  It is not connected to your Wi-Fi network so the MyEnergate Web Portal will not be accessible and will show offline.
  • Wi-Fi Connection Your HōlHōm is connected your Wi-Fi network so you can control it over the internet (“W” is for Wi-Fi).  It is not connected to your smart meter so the Home Electricity Consumption tab will show offline in the MyEnergate Web Portal.  The energy home screen will show “HVAC” instead of “HOME” cost per hour.
  • Not Connected Your HōlHōm is not connected to your smart meter or your Wi-Fi network.  The energy home screen will show “HVAC” instead of “HOME” cost per hour.  You will not be able to control it over the internet using the MyEnergate mobile app or web portal
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