HōlHōm+ $0.00 Electricity Cost

  • Home
  • Page
  • HōlHōm+ $0.00 Electricity Cost

in HōlHōm Energy Use

Why does the energy screen say HVAC instead of HOME cost per hour or show $0.00 cost?

If you see HVAC instead of HOME cost per hour in your energy display, it means that HōlHōm+ is not communicating to the Meter Data Collector (MDC) on your smart meter and not receiving your electricity usage.

First make sure the batteries in the MDC are good and if not, follow the instructions for “LOW MDC BATTERY” warning.

Follow these steps to pair your HōlHōm+ with the MDC.  It is best to have a significant electrical load running like your AC, dryer or stove when doing this.

  1. Press the ButtonSelect_sm button to wake up the thermostat, and press it again to display the main menu.
  2. Use the ButtonDown_sm button to highlight the SETTINGS menu, and then press the ButtonSelect_sm button.
  3. Use the ButtonDown_sm button to highlight the INSTALLER SETUP menu, and then press the ButtonSelect_sm button.
  4. Use the ButtonDown_sm button to highlight the METER DATA COLLECTOR menu, and then press the ButtonSelect_sm button.
  5. Use the ButtonDown_sm button to highlight the PAIR WITH COLLECTOR menu, and then press the ButtonSelect_smbutton.
  6. Use the ButtonDown_sm button to select YES and then press the ButtonSelect_sm button.
  7. Use the ButtonDown_sm button to enter the installer password.
  8. Use the ButtonUp_sm or ButtonDown_sm buttons and the ButtonSelect_sm  button to enter the installer password “INST” to validate the changes.
  9. Go to your electricity meter and press the Reset button on the MDC within a minute of initiating the pairing process at the thermostat.
    • The red STATUS indicator starts flashing regularly, indicating that the optical sensor has detected the signal from your meter.
    • Within 1 minute, the indicator starts to flash irregularly to indicate that the sensor is reading the meter’s output correctly.
  10. At the thermostat press the $/Thermometer_smbutton until you see the Energy screen. If the pairing is successful, within a few minutes, you will see “HOME COST PER HOUR” with values greater than $0.00 and 0.00 kW.
Last Tweets
  • Living green tip - explore the energy saving settings/power options for your computer and monitor - or only turn them on when needed,