HōlHōm Compatible Smart Meters
Connecting HōlHōm to your smart meter will allow HōlHōm to receive your electricity usage information every minute. In addition some utilities also send electricity pricing information through the smart meter. You are able to view this information on your HōlHōm, using the myenergate.com web portal or using the MyEnergate mobile application.
HōlHōm uses ZigBee Smart Energy Profile (SEP) 1.1 to communicate with a smart meter. Your smart meter must have a ZigBee enabled radio in it to communicate with HōlHōm. If it does not have a ZigBee enabled radio, you must use HōlHōm+ to communicate with your meter. Check here to determine if HōlHōm+ will work with your meter.
Electricity Utilities in the following States have programs that allow you to join HōlHōm to your smart meter.Texas
Most homes in Texas have access to the Smart Meter Texas portal that allows you to connect your HōlHōm to your smart meter.
If you already have an account on the Smart Meter Texas portal, click here to login and follow the steps below to confirm you can add your HōlHōm to your smart meter. https://www.smartmetertexas.com/CAP/public/
If you do not have an account on the Smart Meter Texas portal, click here to create one, then login and follow the steps below. https://www.smartmetertexas.com/CAP/public/account/account_types.html
- After you log in to the SMT Portal select the “In-Home Devices” tab
- Select the “Add an In-Home Device” button
- If you see space to enter in the following information you can connectHōlHōm to your smart meter:
- Device Description: for example Living Room Thermostat
- Type of HAN Device: select “Programmable Thermostat”
- MAC Address
- Installation Code
The following utilities have programs to allow you to connect your Hōlhōm to your smart meter.
Pacific Gas & Electric
Pacific Gas & Electric has a Home and Business Area Networking project that allows you to join HōlHōm to your smart meter. Here is a link to their FAQ for the project.
You can PG&E them to make sure that your smart meter is compatible with your HōlHōm and get instructions on how to connect your HōlHōm to your smart meter. Your HōlHōm is a ZigBee SEP 1.1 compatible device.
- Phone: 1-877-743-4357, Mon.-Fri. 8 a.m. – 7:00 p.m.
- Email: HelpingHAN@pge.com
Southern California Edison
SCE has a Home and Business Area Networking project that allows you to join HōlHōm to your smart meter. Here is a link to their website where you can enter your Service Account # to see if you are eligible. Note that HōlHōm will be listed as the Energate Foundation FZ100 Thermostat.
Here is a link to the FAQ for the project:
Contact information for SCE for the project:
- Phone: 1-888-218-4294, Mon.-Fri. 8 a.m. – 5:00 p.m.
- Email: HANEnrollment@sce.com
San Diego Gas & Electric
SDG&E has a Home and Business Area Networking project that allows you to join HōlHōm to your smart meter. Here is a link to their website. Note that HōlHōm is listed as the Energate Foundation FZ100 Smart Thermostat and IHD.
Contact information for SDG&E for the project:
- Phone: 1-800-644-6133, Mon.-Fri. 8 a.m. – 5:00 p.m.
- Email: HomeAreaNetwork@semprautilities.com
ComEd has a smart device program – here is a link for more information about the program.
Other States and Provinces
Check to see if your meter is on the ZigBee Smart Meters list below, then contact your electrical utility to confirm that your meter is ZigBee SEP 1.1 enabled and able to connect to a HōlHōm thermostat.
The meters listed below are capable of supporting ZigBee, but may not always have a ZigBee radio enabled within them.
If your smart meter is listed below, contact your electricity utility provider to determine if it is ZigBee SEP 1.1 compatible and if you are permitted to join your HōlHōm thermostat to the meter. If your meter is not ZigBee enabled, HōlHōm+ will probably work for you – check here.